Cyber Security Technician

This is a fantastic opportunity to join an award-winning Managed Service Provider and be part of our growth journey and success story.

At Seriun, we’re looking for a passionate individual looking to start or progress their career in IT as a Cyber Security Technician. The purpose of the role is to ensure that the company and its clients information and systems are protected, in accordance with the needs of the business and adhering to Information Security principles. You'll learn how to detect breaches in network security, provide 1st and 2nd line support fixes, and collate information for escalation to incident response teams or other determined function.

This role is based at our Barrowford office but will have a flexible working option after probation based on the company flexible working policy.

Annual wage

https://www.gov.uk/national-minimum-wage-rates

Working week

Monday to Friday 8.30am-5pm - Total hours per week: 40

Expected duration.

15 Months (including EPA)

Possible start date

ASAP

What you will do in your working day

Monitoring the company and its clients networks for malicious activity.
Providing 1st and 2nd line support for all security incidents, as part of the Security Operations Centre.
Responding to and investigating alerts, assisting with developing new security monitoring use cases, and ensuring all investigative activity is properly documented in ticketing systems and followed up with relevant support teams.
Assisting in monitoring open-source intelligence sources for potential threats against the company and its clients, and ensuring appropriate defensive actions are taken with respect to these.
Running vulnerability scans against the network infrastructure, interpreting these, and following up issues with relevant support teams.
Providing support to projects undertaken by our Information Security function.

The training you will be getting.

Your apprenticeship programme is with Keibra. Keibra deliver training onsite at our own premises in Barrowford, with some sessions provided remotely if that’s more suitable. The face-to-face, hands-on, practical training means you can put your new skills into practice within a professional working environment and depend the competency you need to be a Cyber Security Technician. You will also have a work mentor and 1-2-1 sessions with the trainer(s) from Keibra.

What to expect at the end of your apprenticeship

By working hard and demonstrating your ability, drive, and commitment throughout your apprenticeship programme, upon completion you may be offered a permanent contract ensuring you have further opportunities to continue growing within this exciting organisation. This may also lead onto a Level 4 Cyber Security Engineering apprenticeship, and further professional qualifications.

Qualifications

GCSE or equivalent English (Grade Grades A*- C / 9-4) Essential
GCSE or equivalent Maths (Grade Grades A*- C / 9-4) Essential

Desired skills and personal qualities:

Strong willingness to learn.
Great time management skills, as you’ll need to work flexibly and under pressure
Communication skills – you’ll need to be able to deal with a fast-paced environment
Ability to prioritise workloads and to know when to seek guidance
An excellent phone manner
A keen interest and proven ability of IT knowledge (education or self-tuition)
Logical and creative thinking skills
Fault finding/trouble shooting ability
Understands IT network features and functions
Knowledge of basic security concepts and security technologies

You might also have (but don’t need):

Experience working with infrastructure and technology, including understanding of security operations.
Experience working with first line ticketing
Technical ability in networking systems
Experience of system forensics
Experience of malware analysis

About the employer

Seriun is a leading Managed Service Provider of IT, telecoms, and cyber security solutions. Our objective is to provide proactive, effective solutions for these core technology services, which are a critical component to our clients’ success. We manage thousands of incidents, so our customers can focus on delivering exceptional service.

We have recently taken extra steps towards offering a fully customer-centric service that has exceptional added value to our customers. We’re proud to go above and beyond the level of customer service offered by competitors of the same size.

Our headquarters are in Lancashire and in 2020 we opened a new office in Manchester City Centre, giving great coverage to growing businesses across the Northwest and nationally across the UK.

We’re an equal opportunities employer who values diversity. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employer

Seriun Ltd

Address

Burnley Office:

Unit 9 Vantage Court,

Riverside Way,

Barrowford,

England,

BB9 6BP

Training provider

Keibra Ltd.

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

training
qualifications, like an NVQ in a relevant field
industry or sector experience

Apprenticeship standard

Cyber Security Technician (Level 3)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan. You should be prepared to show your competence, and evidence of relevant qualifications.

Applications

To apply for this job role, please contact andy@keibra.com