ABOUT US
We're here to solve one of the biggest challenges to the Managed Services sector - finding and keeping skilled people. Our apprenticeships give you a reliable, cost-effective way to develop talent that's 100% aligned with your business needs.
Every MSP operates differently - so
every apprenticeship we deliver is tailored. We co-design your programme with you, aligning course content to your tech stack, processes, and client expectations.
OUR DELIVERY
We come to you
We train your employees at your workplace.
Face to face delivery
We offer hands-on, practical, MSP based scenario training
1-2-1 training sessions
We offer 1-2-1 training sessions to build individual plans.
OUR PEOPLE
The Minds Behind Keibra
Andy Birkin
Director / Network & Cyber Trainer
Andy has worked in the MSP industry for over a decade, providing support and projects as an engineer and works as a consultant alongside training apprentices specifically for the sector. Andy is also a BCS (British Computer Society) assessor and is part of trailblazer groups developing new apprenticeship standards.
Michael McAteer
Director / IT & Software Trainer
Michael has worked in the education and apprenticeships sector for many years, while still working in IT and software development consultancy as a dual professional. Michael's leadership and skillset in the industry has seen him join trailblazer groups, while his results with apprentices are second to none.
OUR APPROACH TO CUSTOMER SERVICE
We combine the precision of a Service Level Agreement (SLA) with the human focus of an Experience Level Agreement (XLA).
SLA: Measures performance against clear, agreed-upon targets — such as delivery milestones, assessment timelines, and completion rates.
XLA: Tracks the apprentice and employer experience — ensuring satisfaction, engagement, and long-term skill adoption.
This dual approach means you get measurable, high-quality results and a positive, lasting training experience that genuinely benefits your business.